Bad server hostname in license file or port@host (-43)
Bad hostname for network connect (-131)
What is the issue?
Answer
It is likely that you are trying to license the software using the wrong credentials. Unless advised otherwise, the default port is 5053 and the host can be either the name of the server or its IP address. Try the following:
- 5053@<host_name> where <host_name> is the name of the server machine
If that does not work, try the IP address instead:
If neither of these work, get in touch with our support team.